Your platform is only as reliable as what it runs on.
Hosting is not a commodity. It is the foundation everything else sits on. When it is right, nobody notices. When it is wrong, everything suffers.
We handle hosting for every platform we steward, and we take it seriously.
Most organisations find out their hosting is inadequate at the worst possible moment — when something breaks and nobody can help.
Why hosting is never the place to cut corners
Included as standard
- Dedicated resources, not an oversold shared server
- Nightly secure backups and tested recovery
- Firewall and SSL on every site
- A real person to call when it matters
What cheap hosting actually costs you
Budget hosting looks like a saving until the moment it does not. These are the costs that never appear on the invoice.
Your site goes down during a campaign or event
Shared hosting oversells server capacity. When traffic spikes, your site slows or disappears entirely — right when it matters most.
Nobody answers when something breaks
Budget hosts route support through automated systems and offshore queues. Getting a real answer to a real problem can take days.
The introductory price is not the real price
Renewal rates on budget hosting can jump significantly after the first year. The savings rarely survive contact with reality.
Security becomes your problem
Shared servers mean shared risk. If another site on your server gets compromised, yours can be affected too.
Our take
The cheapest hosting is almost never the least expensive. The real cost lands later — in downtime, lost trust, and the hours your team spends trying to fix something nobody is responsible for.
That is exactly why we do not treat hosting as an afterthought. It is the foundation of every platform we look after — and we build on solid ground.
Built on solid ground
When hosting is right, nobody notices. That quiet reliability is the whole point.
Serious infrastructure, fully managed for you
We host every client platform on Cloudways, one of the leading managed cloud hosting platforms in the world. That is not a marketing claim — it is why organisations from small nonprofits to NHS bodies trust us with platforms their work depends on.
In plain terms: your site runs on dedicated resources, not a shared server crammed with hundreds of other websites competing for the same space. It loads faster, stays more secure, and holds up when traffic spikes.
As a Cloudways Platinum Agency Partner, we manage everything on your behalf. You do not need to understand how any of it works. You just need your platform to work — and it does.
A Cloudways Platinum Partner
Their highest partnership tier — giving us top-level support, priority access, and the direct line we need to keep your platform running.
Dedicated resources
Your platform is not competing with hundreds of other sites for the same space.
Holds up under load
Faster, more secure, and stable when traffic spikes at the worst moment.
Managed Website Hosting & Care Plans
Fast, secure hosting with updates, backups, monitoring, and expert support handled for you. Pick the plan that matches how important your website is to your organization.
Not sure which plan fits? Answer three quick questions and we'll point you in the right direction.
Which plan is right for you?
No server knowledge needed. Just tell us what kind of site you have and how mission-critical it is.
Compare plans by risk, not server specs
Basic is for small, low-risk sites. Standard is the best fit for most organizations. Pro and Advanced are for sites where speed, traffic spikes, logins, donations, courses, or compliance make performance more important.
- 1 production site
- Free staging/dev copy
- Managed updates & security
- Daily backups
- Expert support
- Everything in Basic, plus:
- Your own dedicated server
- Faster, more consistent speed
- 50 GB SSD storage
- Priority support
- Everything in Standard, plus:
- More power for busy sites
- Tuned for campaigns & traffic spikes
- 160 GB SSD storage
- Performance monitoring
- Everything in Pro, plus:
- Resources sized to your site
- Built for compliance & standalone needs
- Dedicated onboarding
- SLA options available
One site per plan, done right. Each plan covers one production site, plus a free staging/dev copy, so we can keep it updated, secure, and fast. Running more than one site? Let’s talk — we’ll set you up individually.
What every plan includes
The essentials that keep your website healthy, secure, and supported.
- Managed CMS, plugin, and security updates
- SSL support
- Daily backups
- Free staging or development copy
- Expert support from our team
- Performance-minded hosting setup
What may be quoted separately
A little clarity now prevents surprises later.
- New feature development or design changes
- Ongoing content edits or page building
- Premium third-party plugin or software licenses
- Complex third-party integrations
- After-hours emergency requests
- Multi-site or unusually complex hosting needs
Common questions
Can we change plans later?
Yes. Start with the plan that fits today. If traffic, functionality, or risk changes, we can move you to a better-fit plan.
Can we host more than one site on our plan?
Each plan covers one production site, plus its free staging copy. On dedicated plans (Standard and up), your server can usually take on an additional site — we’ll add it for a reduced management fee that covers the updates, backups, security, and support for that second site. Shared (Basic) plans stay one site each, so nothing competes for resources. Just ask and we’ll size it for you.
Do we need to understand server specs?
No. Specs are shown for transparency, but we will help you choose based on how your website is used, how important it is, and how much performance risk you are comfortable with.
Why not just use cheap hosting?
Cheap hosting may be fine for low-risk sites. Managed agency hosting is for organizations that want one accountable team handling hosting, updates, backups, security, and support.
Is this just hosting or a care plan?
It is both. The server keeps the site online. The care keeps it healthier over time.
Part of platform stewardship
Hosting is included in Platform Stewardship
These plans cover hosting done properly. For organisations that would rather hand over everything — hosting, security monitoring, updates, and ongoing support as one accountable service — it all rolls up into Platform Stewardship. See what that looks like.